Chapter 01 · 0:53
Auto · At the Counter
A booked car checked in, a walk-in dropped into a free bay, and every vehicle logged on file, all from one workshop board.
Every screen below is the real, live product, nothing staged or mocked up. The business itself is one we built ourselves, so we could show a full day and a full month without a real owner's real customers in the shot.
Showing 39 of 39 stories.
A booked car checked in, a walk-in dropped into a free bay, and every vehicle logged on file, all from one workshop board.
See the page where customers book a bay online: pick a service, a day and a time, with no app and no account.
A front brake job from quote to paid invoice: parts and labour on one quote, then the same lines carried across to the invoice.
The week ahead for the whole crew: every mechanic, every day, with the shifts set once and published.
Income and the trend across the year on the finance dashboard, then every invoice in one list with nothing outstanding.
See the whole day on one calendar, squeeze in a walk-in, book a regular's next cut before they leave, and log a barber's day off.
Check a client in, take payment at the chair, add a product to the bill and add a tip, all from the same booking.
Show customers your booking page and website, let them request a time online, and sell a gift voucher at the counter.
Follow a busy lunch at the pub: ringing up a counter meal, putting a family on table 14, seeing every open order in one place and sending tickets to the kitchen display.
See every class with its length and price, let members pick an open time online, and see what the booking page says when a day is full.
Book a private session with a coach on the studio diary, then sell a ten class pass or a five session PT pack at the counter.
Add a supplement to a member's bill with one tap and sell a gift card, all on the same checkout as a training session.
See each member's visits, spend and tier in one guest book, and set up loyalty points, bonus rules and rewards that bring regulars back.
Plan the week's coaching roster on one grid and control what each role can see, from the owner to the manager and the accountant.
See income, expenses and net for the period with the profit and loss and cash flow reports behind them, then invite your bookkeeper with read-only access.
See how a new client books online, how the studio diary fills through the day, and how a session is paid for at the counter with the points landing in the client's wallet.
Build a prepaid pack from the studio's own services, sell it at the counter, draw a session off it, and see what is still owed on every pack sold.
Issue a gift card at the counter, choose which amounts can be sold online, and spend a card on a session with the balance still showing.
See how points are earned by rule, the rewards clients can spend them on, and a stamp card that pays out after ten sessions.
Set up a monthly membership, reward clients for bringing a training partner, and see everything one client holds in a single wallet.
One directory of everyone the studio deals with, an audience built from it, a campaign set up in four steps, and what an experiment or an automation adds.
See the whole day's round on one diary, check a pet in at the door, mark the groom done, and fit a last minute booking into the afternoon.
Take payment right on the booking, add a bottle of shampoo to the bill and add a tip, all in one cash payment at the door.
Show pet owners your online booking page with every grooming package, then rebook a regular for the same time slot six weeks out.
Plan which groomer is on which van each day, and control what each person in the business can see.
See a pay run for the whole crew in one place, and invite your bookkeeper with read only access to just the finance areas.
Start the day on the workshop board, squeeze a walk-in into a gap in the tyre bay, and see every job logged against the car it is for.
See stock that flags itself when it runs low, the online shop that uses the same catalogue and prices as the counter, and the day’s numbers from the same sales.
See how a call, a web enquiry or a referral becomes a deal with a dollar value, and then a job on your board.
Keep every job on one board, open a job card to see the whole picture, and send a quote priced from your own rates.
Keep the work van on the books and let the logbook fill itself in, with the tax deduction worked out for you.
Watch every invoice in one ledger, from jobs paid on the day to invoices on terms and the one that has run late.
See the BAS and profit and loss figures build themselves from your invoices, and give your bookkeeper a login that shows only the finance side.
Plan the week's roster for every barber, control what each role can see, and bring your bookkeeper on with their own invitation.
Change the menu while the pub is trading: mark the squid sold out, move the price of the parma once for every channel, and set up a Tuesday special that stays a draft until you are ready.
Take orders without the phone: the online storefront, a pickup only setting with delivery off, table QR codes for the beer garden, orders landing on the live board, and one menu behind every channel.
Tell us what you run and we'll put it in front of the camera next.